I called parts to order some things need for my Jeep and they recommend i make an a appointment, they used the bad word "Transfer" which as most companies means good luck, but to my surprise it was right away, that I got Adam Denning who got me all set up for a new key fob and locking gas cap on my Jeep Wrangler. He never once tried to up sell me. I was the one who wanted more service. He did inform me that i had a recall for my airbag, very happy they looked because i never got a letter from Chrysler. I love their text feature to let me know the status of my vehicle. I also got a loaner for my recall which made it easy to get back to work. Adam called me 30 mins before my requested out time and told me they were test driving the vehicle and come pick it up at 4pm. To my surprise my vehicle was waiting in the service drive and my vehicle washed. Adam then walked me to my vehicle to show what had been down, where my new key was and showed me the locking gas cap. GREAT SERVICE FROM A GREAT COMPANY! Also thank you Terry Bryan for the help.

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Kevin Ames did an awesome job! He got my truck fixed and was great to work with. The whole process was painless!

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Rafael was helpful and very very nice, GREAT customer service. It was my first time at this dealer, I will defiantly come back and recommended this place to friends.

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This was my first time taking my Jeep in for service. I received excellent customer care and the appointment took exactly the amount of time they said it would. In addition, they were able to answer all of my questions. I definitely will be back for my next service.

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After an initial first frustrating time, Steve stepped in and provided excellent customer service and really made me feel better about what happened earlier. Big thank you to Steve for treating me like a valued customer!

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From the moment I called and talked to Rafael, to the time I pulled into the service bay, I was impressed with the customer service. One of the service agents (DeAndre) met me as I stepped out of my vehicle and asked what type of service I was seeking. After I told him I wanted to have the oil changed, he entered the information into his IPAD and before I entered the spotless service area lounge he asked me if I also wanted the tires rotated? Now this is the way a service department should be run! Thank you to the entire staff in the service department. We (the public) appreciate the great service you provide! You guys rock!

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Adam at Wilsonville Dodge was wonderful to work with when our Jeep needed service. He is straight forward and keeps you in the loop. If there are alternatives he gives you all options. He didn't hesitate to call our extended warranty company to find out information for us. He also set us up with a rental since this was an unplanned visit. BTW they have nice rental vehicles and good pricing. We will definitely be back for service and Adam is the go to man.

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Today’s service on my 2015 Ram 1500 was a last minute decision on my part. I drive my truck 40,000+ miles a year for business and I had limited time to squeeze in an oil change. When I walked in the service department, Adam immediately greeted me by name took care of my vehicle. That is why Findlay Dodge will always be my first choice to service my vehicle.

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Rafael is a great service advisor and knows what he is talking about. Easy to get scheduled for appointment and very timely. Nice facilities as well

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Adam and his team always take the best care of our company trucks. Always friendly, prompt, and accurate service. He also does a great job communicating with me if there are any questions or issues that arise during my visit. We now only take our vehicles to Findlay because of the great service we continually receive. Thanks Adam!!

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